Emergency Contact in Vietnam For Travelers Should Know

When traveling or living in Vietnam, being aware of the emergency contact in Vietnam is crucial to ensuring your safety and receiving prompt assistance when unexpected situations arise. Whether you encounter a medical issue, fire, or security concern, knowing the right numbers to call can make all the difference.

This comprehensive guide will walk you through Vietnam’s essential emergency hotlines, foreign embassy contacts, hospital information, and practical tips for handling emergencies confidently and effectively.

 

1. Major Emergency Contact in Vietnam

Vietnam has a nationwide system of dedicated hotlines for different types of emergencies. The main Vietnam emergency phone numbers are easy to remember and available 24/7 throughout the country.

 

Service	Hotline Number	Description
Police	113	For reporting crimes, theft, or general law enforcement assistance.
Fire Department	114	Call this number for any fire emergencies.
Ambulance / Medical Emergency	115	For urgent medical help and ambulance services.
Search & Rescue	112	For natural disasters or search-and-rescue assistance.
Tourist Support & Information	(054) 3847232 / 0914050005	Available in major tourist areas, providing English-speaking support.
Weather Forecast	1080	For up-to-date weather information.
International Telephone Service	110	Assistance with making international calls.

 

2. Foreign Embassy Emergency Numbers in Vietnam

If you are a foreign national in Vietnam, your embassy can offer critical assistance in emergencies such as lost passports, legal issues, or serious accidents.

Here are some major embassy contacts in Vietnam:

 

Consulate General	Address	Phone	E-mail
Great Britain	25 Le Duan Street , Saigon Ward	028-38251380	GeneralEnquiries.Vietnam@fco.gov.uk
India	9 Dang Huu Pho Street, An Khanh Ward	028-37442400	www.cgihcmc.gov.in
Shirt	12/140 Nguyen Van Huong Street, An Khanh Ward	08-35193128	info@austriaconsulate.vn
Belgium	Room C4, 4th floor, IBC building, 1A Me Linh Square , Saigon Ward	028-38299188	info@hcmbelgiumconsulate.vn
Canada	Room 1002 The Metropolitan, 235 Dong Khoi Street , Saigon Ward	028-38279899	HOCHIG@international.gc.ca
Cambodia	41 Phung Khac Khoan Street, Tan Dinh Ward	028-38292751	cambocg@hcm.vnn.vn
Cuba	45 Phung Khac Khoan Street, Tan Dinh Ward	028-38297350	cubacons@hcm.fpt.vn
Dominica	2 Hai Trieu, Saigon Ward	+84 28 3915 1881	consulate@dominicaconsulateinvietnam.org
Virtue	4th Floor, Deustches Haus, 33 Le Duan, Saigon Ward	028-38291967	info@hoch.diplo.de
Netherlands	29 Le Duan Street, Saigon Ward	028-38235932	hcm@minbuza.nl
Korea	107 Nguyen Du Street, Ben Thanh Ward	028-38225757	hcm02@mofa.go.kr
USA	4 Le Duan Street, Saigon Ward	028-35204200
Hungary	21st Floor, LIM Tower, 9-11 Ton Duc Thang Street , Saigon Ward	028-36221001	mission.hcm@mfa.gov.hu
Indonesia	18 Phung Khac Khoan Street, Saigon Ward	028-38251888/9	hochiminh.kjri@kemlu.go.id
Kuwait	24 Phung Khac Khoan Street, Tan Dinh Ward	028-38270555	info@kuwaitconsulate-hochiminh.com
Laos	93 Pasteur Street , Saigon Ward	028-38297667	cglaohcm@gmail.com
Malaysia	109 Nguyen Van Huong, An Khanh Ward	028-38299023, 028-38293132	mwhochiminh@kln.gov.my
South Africa	19 Phung Khac Khoan, Saigon Ward	028-3823 8556	savisa2009@gmail.com
Norway	21-23 Nguyen Thi Minh Khai, Saigon Ward	+84 28 3822 1696	norcons@norcons.org
Russia	40 Ba Huyen Thanh Quan, Xuan Hoa Ward	028-39303936	cgrushcm@yandex.ru
Japan	261 Dien Bien Phu Street, Xuan Hoa Ward	028-39333510	ryoujikan@vietnam-japan.net
New Zealand	Room 804 The Metropolitan, 235 Dong Khoi Street, Saigon Ward	028-38226907
Panama	7 Le Thanh Ton Street, Saigon Ward	028-38250334/38227550	panacons@hcm.fpt.vn
France	27 Nguyen Thi Minh Khai Street , Saigon Ward	028-35206800	info.hcmv-cslt@diplomatie.gouv.fr
Philippines	998 Dong Van Cong, Cat Lai Ward	028-3518 0045	philippineconsulate-hcm@fmc.com.vn
Thailand	77 Tran Quoc Thao Street, Xuan Hoa Ward	028-39327637/8	thaihome@mfa.go.th
China	175 Hai Ba Trung Street , Xuan Hoa Ward	028-38221327
Switzerland	37th Floor Bitexco Financial Tower, 2 Hai Trieu, Saigon Ward	+84862991200	hochiminh.vertretung@eda.admin.ch
Romania	56/4 Nguyen Thong Street, Nhieu Loc Ward	090 999 69 96	hcm@romania.vn
Singapore	8th Floor Saigon Centre, 65 Le Loi Street, Saigon Ward	028-38225174	singcg_hcm@mfa.sg
Australia	20th Floor Vincom Center, 47 Ly Tu Trong Street, Saigon Ward	028-35218100	hcmc.vietnam.embassy.gov.au
IDEA	10th Floor President Place, 93 Nguyen Du Street, Saigon Ward	028-38275445	hochiminh.consolato@esteri.it

Note: Embassies typically operate during working hours, but many provide emergency assistance lines after hours.

Tip:

• From a landline, dial the number directly.

 

• From a mobile phone, add the local area code (e.g., 024 for Hanoi or 028 for Ho Chi Minh City).

 

3. Emergency Hospitals and Clinics in Vietnam

In case of medical emergencies, foreign travelers can rely on international hospitals and clinics equipped with English-speaking staff and modern facilities.

3.1. Hanoi

3.1.1. International SOS

• Address: 51 Xuan Dieu, Tay Ho District
• Tel: +84 24 3934 0666
• Services: 24-hour emergency care, dental, and evacuation.

3.1.2. Vietnam French Hospital

• Address: 1 Phuong Mai Street, Dong Da District
• Tel: +84 24 3974 3556

 

3.2. Da Nang

3.2.1. Family Medical Practice

• Address: 50–52 Nguyen Van Linh, Hai Chau District
• Tel: +84 236 358 2699
• Email: danang@vietnammedicalpractice.com

 

3.3. Ho Chi Minh City

3.3.1. International SOS

• Address: 167A Nam Ky Khoi Nghia, District 3
• Tel: +84 28 3829 8424

3.3.2. Columbia Asia Saigon

• Address: 8 Alexandre de Rhodes, District 1
• Tel: +84 28 3823 8888

 

4. Reliable Taxi and Transportation Hotlines

For safe and professional taxi service, always choose reputable companies and ensure the meter is turned on.

4.1. Hanoi

• Mai Linh Taxi – +84 24 3833 3333
• Noi Bai Taxi – +84 24 3266 8218

4.2. Ho Chi Minh City

• Vinasun Taxi – +84 28 3827 7187
• Mai Linh Taxi – +84 28 3838 3838

Tip: Many airports and hotels also have official taxi desks to prevent scams.

 

5. How Emergency Contacts in Vietnam Are Organized

Vietnam’s emergency contact system is centralized and straightforward. Each number connects directly to a specific service. All hotlines operate 24/7, and operators in major cities often have basic English skills.

In addition, there are support lines for tourism, weather, and general information that can help you handle less critical issues without confusion.

 

6. Using Technology to Access Emergency Services

Modern travelers can take advantage of digital tools:

• Zalo App: A popular Vietnamese messaging app that allows users to share GPS locations during emergencies.
• Google Maps SOS feature: Quickly pinpoints your location for emergency responders.
• Tourist apps: Some regions provide government-supported apps offering safety alerts, weather warnings, and local emergency contacts.

 

7. Tips for Managing Emergency Contacts

1. Save key numbers (Police 113, Fire 114, Ambulance 115) in your phone favorites.

2. Keep a printed copy of emergency contacts in your wallet or passport holder.

3. Learn a few basic Vietnamese phrases, such as:

• “Cứu tôi!” (Help me!)
• “Tôi bị thương.” (I’m injured.)
• “Gọi xe cứu thương!” (Call an ambulance!)

4. Ask your hotel for local emergency numbers or the nearest hospital locations.

5. Stay calm and provide clear details about your location and situation when calling.

 

Being prepared with the right emergency contact in Vietnam ensures your peace of mind and safety during your trip. Whether you’re exploring the bustling streets of Ho Chi Minh City, relaxing in Da Nang, or sightseeing in Hanoi, having these numbers on hand helps you act quickly when it matters most.

Preparation is the key to a worry-free journey — stay alert, stay informed, and travel with confidence in Vietnam.